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mike oneil's avatar

There is a real issue with the information product name, as product implies something you consume, and that means you have to educate people to understand that the information product reveals something about the state of the world that you have to act upon. A while back the term decision support was used. It had a similar problem. You can decide to do something and still not do it! To be effective, an information product has to make the decision to be taken and the action to take, very explicit, otherwise it is just information litter.

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